Support Contact
Use this when you need direct help with tasks, payments, account issues, or general support.
EARN HUB
Task & Referral Platform
Support center
Need Help With Tasks, Referrals, or Withdrawals?
Reach the EARN HUB team through the support contact, official channel, or official group to get guidance on account access, and understand what to do before requesting a withdrawal.
Fast ways to get help.
Use the option that matches your issue so the team can respond faster.
Official Channel
Use this for announcements, updates, task notices, and platform broadcasts.
Official Group
Use this for community help, support questions, referral help, and task clarification.
Withdrawal Questions
Make sure you have at least 5 approved tasks and meet the fixed amount rule before requesting payout.
Email Backup
If the support contact is unavailable, send a clear message with your email and issue summary.
timothyeniola702@gmail.com
Before you contact support.
These quick checks solve most user issues.
1. Check your join status
New users must join both official pages before the dashboard fully unlocks: OFFICIAL CHANNEL and OFFICIAL GROUP.
2. Confirm task count
Withdrawals stay locked until you complete at least 5 approved tasks.
3. Check the payout rule
The current withdrawal amount is fixed at ₦1100 with a flat fee of ₦100.
4. Use your registered email
When contacting support, always include the same email you used to create your account.
Common questions.
Short answers for the issues users ask about most often.
Why is withdrawal locked?
Because either your approved task count is below 5 or your balance does not yet match the required withdrawal amount.
Can referral earnings be tracked separately?
Yes. EARN HUB stores task earnings and referral earnings independently so admins can review them clearly.
What if my task is still pending?
Pending tasks are waiting for admin review. Keep your proof accurate and allow time for approval.
Where should I report a payment issue?
Use the support contact first, then include your registered email, withdrawal date, and issue summary.